Shipping and Delivery
How much will I have to pay for shipping?
Free shipping for orders over €100
Standard shipping from £14.95
We deliver to England, Scotland, and Wales.
No customs fees or duties apply.
The shipping flat rate for freight and packaging is £14.95 for orders below £100, and £19,95 on orders from £100.
The shipping flat rate for style samples is £4,95.
You will not have any customs or duties to pay.
We add no surcharge for carrier deliveries.
We deliver to England, Scotland and Wales. Deliveries to Northern Ireland, to islands or the Scottish Highlands are currently not available.
Note: Please select one of the following delivery countries for more information about shipping and deliveries: Germany, Italy, the Netherlands, Luxembourg, Denmark, Austria, France, Belgium, or Switzerland.
How long will it take to receive my delivery?
We indicate the availability and delivery time of each item on the product page. Should your order include items with different stated delivery times, then the longest delivery time will apply for the entire shipment.
Start of delivery period
The delivery period begins the day after contract conclusion. It ends with the final day of the indicated period.
Where the last day of the indicated period is a Saturday, Sunday, or a national holiday at the place of delivery, the next working day shall be the final day of the indicated period.
Will my order come via parcel service or carrier?
Small parcels are handled by our delivery partner GLS, and delivered by Parcel Force within the United Kingdom. You will receive an email containing your tracking number on the day your goods are dispatched. Deliveries are made Monday through Friday. Please indicate a specific delivery day in the comment field at the end of the order process if you need a particular delivery day. Please contact ourif you require an express delivery.
We work with the carrier DB Schenker for the delivery of large consignments. Deliveries are made Monday through Friday. You will receive an email containing your tracking number on the day of the goods dispatch, which will allow you to monitor the progress of your shipment.
The carrier will deliver curbside on a disposable pallet. Carrying everything inside will be up to you.
Electronic notification included
Once your order has been handed over to DB Schenker, you will receive an email containing a link to the online portal of the carrier. A more convenient delivery date can be selected there.