"Everyone has their own needs and ideas – especially in terms of interior design. That is why we offer our customers modular shelving systems and a made-to-measure service, so that they can make their own ideas a reality."
Claudia Dolle, Founder and CEO of Regalraum
Claudia Dolle CEO
Olga Karsten Head of Online Marketing
Sven Patrick Maier Technical Director
Daniel Wiebe Creative Director
Lisa Seydlitz Senior Manager Digital Marketing
Stephanie Pankalla Online Marketing Manager
Andreas Klebingat Online Marketing Manager
Nina Meierhöfer Junior Online Marketing Manager
Matthias Klebingat Online Marketing Manager
Nina Balzhäuser Innovation Manager
Julian Schüller Junior Operations Manager
Dennis Jeretzki Head of Customer Service
Linda Premer Customer Service
Liliya Zerr Accounting
Donna Gruber Customer Service
Nina Schüller Customer Service
Erna Geschwind Customer Service
Uta Neumann Customer Service
Hermann Schmidt Head of Carpentry
Hella Drobek Return Management
Beate Graf Logistics Supervisor
Martin Melichar Logistics
Thomas Kuentzel Logistics
Malgorzata Götz Logistics
Norbert Siegmayer Logistics
Alexandra Dusza Logistics
Teams & Departments
Direct line to the customer
Customised advice, support for the planning of shelving systems on the phone or in writing, and help with assembly: Our customer service team consists of real experts that can always put themselves in the shoes of their customers to help find a made-to-measure solution. That is why our customer service is rated as positive and helpful by our customers time and time again.
SEA, SEO, Content and Social Media
The next question is: how do we get potential customers to find our shelves? We have a team of online marketing specialists to make sure that happens. They place ads, maintain our presence on portals and social media, hone our content and are always in the know about latest trends: Be that for interior design or online marketing. As all the threads come together in this team, good and frequent contact with all the other departments is crucial.
Shipping & Delivery
Warehouse & Logistics
Our warehouse is located in Gross-Rohrheim. From here, several hundred parcels leave our packaging line every day. Wall shelves or free standing shelves – our logistics experts make sure that our products reach our customers quickly, reliably and undamaged. The team does its best every single day to ensure our customers are happy and that our internal processes run smoothly.
Cut to Size
We cut our products to the exact sizes requested by our customers at our own small workshop. Floating shelves, shelf boards and entire shelving systems can be ordered with the exact measurements our customer needs to complete his project at home. This is what sets us apart from most other providers on the market.
Shop Usability Award
An award-winning online shop
In 2020, Regalraum received one of the best-known e-commerce awards in Germany: The "Shop Usability Award 2020" for their "MasterClass Design" category. Here an excerpt of the judges' decision: "The outstanding collection of product and use case images makes you want to get a new shelf and get some order in your own home. The (...) shop's attractively simple design and the beautiful image worlds richly deserve the MasterClass DESIGN award."
Doctors without Borders
REGALRAUM IS A 2021 PARTNER ORGANISATION
As a 2021 Partner Organisation, we have supported the invaluable work of Doctors without Borders with a monetary donation. Our company was therefore audited in accordance with the aid organization's donation guidelines. With our contribution, Doctors Without Borders help save the lives of people in need around the world.